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Next PPG Talk 26 Feb 2019

Evening and weekend GP appointments...

PSA testing and prostate cancer: advice for well men aged 50 and over


NHS services are there for you when you need them. But many people are using urgent care services with health concerns that could be treated by a GP or pharmacist. This makes these services very busy and means you and others may have to wait longer to be treated.

The NHS is doing everything it can to prepare for the extra pressures and demands over the busy winter months.

You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists.

It is tailored to include listings on specific services available to you across Sussex and East Surrey.

Out of hours care

For medical help for non-life threatening conditions when your GP surgery is closed, call NHS 111 or visit your local community pharmacy.  

Minor Injuries Unit at Caterham Dene Hospital,

Church Rd, Caterham, CR3 5RA

9am-8pm, 365 days a year

(this is a service for over 18 year olds only)

Evening and weekend GP appointments

Every patient registered with a GP in East Surrey can now access evening and weekend GP appointments.

Patients can book additional evening and weekend appointments at one of two primary care hubs in the local area. The service was developed by NHS East Surrey CCG, working in partnership with local patients and clinicians. The hubs are run by Alliance for Better Care Ltd, the local GP Federation. The GP hubs began offering both routine and urgent appointments from 3 April 2018. These should be booked through the patient’s own GP practice. The hubs are located at:

Caterham Dene Community Hospital, Church Road, Caterham. CR3 5RA.

The Hawthorns Surgery, 1 Oxford Road, Redhill. RH1 1DT.

and from 1st October 2018...

Birchwood Medical Practice Health Centre, Kings Rd, Horley. RH6 7DG.

CCG Clinical Lead and local GP, Dr David Hill, said: “We want to ensure that all patients in East Surrey get the best possible care in the right place, at the right time. We have designed this new GP service in partnership with local people. You told us that having access to a GP in the evenings and weekends for help with urgent problems and minor ailments was important to you. Patients also told us that Redhill and Caterham were the most accessible locations.”

How to book into the hubs

Patients can book appointments by calling their registered GP Practice in the normal way, during normal opening hours. Clinicians working at the new hubs will be able to access a patient’s medical records if the patient is happy to share their information in this way. Patients will be asked before any information is shared and can decline for their information to be shared in this way if they wish.

Dr Hill added: “Increasing access to GP services is one of the CCGs highest priorities and I am thrilled that we are able to offer this improved service to everyone.

Although patients may not see their usual doctor or nurse they can still expect to receive a high level of treatment and care.”

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website